People Philosophy

At our core, we are a values-led organisation that is bold passionate and together – underpinned by a culture that is inspired by the dynamic and entrepreneurial spirit.

Armed with a clear vision to create great moments for everyone, everyday, Majid Al Futtaim understands the importance of a productive, happy and healthy work environment.

Those who join us are rewarded with aspirational careers that stretch and grow them – personally and professionally – so that together, we can continue to drive impact, nurture the spirit of excellence and deliver the future.


Our Culture

At Majid Al Futtaim, we have spent more than two decades fostering an environment that celebrates our entrepreneurial spirit, encourages new ideas, promotes commitment, and supports individual development.

We encourage our people, regardless of role or career stage, to play an active part in all aspects of our business in order to turn our vision of creating 'great moments for everyone, everyday’ into a reality.

With over 110 nationalities, we are committed to diversity and promoting an inclusive culture that lives up to our purpose and values.


Leadership Model

The Majid Al Futtaim Leadership Model has been developed to provide transparency and detail around the behaviours that leaders across all levels are expected to exhibit and role model.

  • LEADS THE WAY by driving strategy and change for the Majid Al Futtaim's vision.
  • DRIVES IMPACT and delivers meaningful results.
  • THINKS CUSTOMER by always thinking of ways to delight our customers.
  • THINKS 'GROUP' and fosters team collaboration.
  • DEVELOPS TALENT by building the next generation of
    Majid Al Futtaim leaders.
  • FOSTERS INNOVATION by driving innovation and creativity.

People Stories

From knowing you’ve made a meaningful contribution to something that positively impacts millions of people, to working alongside colleagues with whom you can laugh so much that your face hurts, great moments at Majid Al Futtaim come in all shapes and sizes!
Sam Savory
Communications, Majid Al Futtaim Holding
When someone is struggling with something, I step in to help. If somebody needs to talk, I’m there to listen. Being a team is all about building solid relationships, on both your good and bad days
Galal Atwan
Customer Service, Mall of the Emirates
Here we are like a big family with a single purpose. That plays a key role when it comes to creating great moments because when you work here, passion is contagious.
Ghada Makaram
Marketing, Fashion
I'll never forget the night of the premiere screening of Avatar in 3D at VOX; it was the busiest I’ve ever seen a cinema. I’m so proud I played a part in making sure it went off like a dream
Collins Musumba
Supervision, VOX Cinemas
The inauguration of Retail Business School was my greatest moment, first of its kind training center in the region that aims to support employees individual development and growth. An outstanding achievement that makes me feel so proud!
Juma Bin Salmin
Human Capital, Majid Al Futtaim Retail
I love children, so when I see them walking out of Magic Planet with a smile on their faces, I think ‘I helped do that’, and it makes me smile too.
Shazia Khan
Customer Service, Magic Planet
In the recent expansion of Mall of the Emirates, it was so rewarding to see one of my ideas come to life – VOX Kids – the first and only cinema concept in the region dedicated to kids. It’s a feeling I will never forget.
Hussain Moosa
Management, Shopping Malls
My Favourite everyday moments include making customers smile. I’m passionate about getting people to enjoy themselves, and I feel most successful when I am able to deliver a ‘wow’ moment, not just at work, but in life too.
Sayed Saad
Customer Service, Ski Dubai
Kindness is important to me. I once helped an eighty-year-old woman who had been separated from her son and could hardly speak English push her trolley to a taxi so she could get back to her hotel. She was so overwhelmed she invited me to visit Egypt
Anne Rose Bernadio
Customer Service, Mall of the Emirates

Key Facts

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